Please join us and bring a guest as we thank the donors and volunteers that support Hildebrand families!

What?
Enjoy some appetizers and drinks, hear from CEO and a formerly homeless family, and meet Board members and dedicated staff.

Where?
At our administrative office, in Central Square, located at:
Third Floor
Cambridge, MA 02139

To the left of the Dunkin' Donuts! steps away from the Redline! Parking is available in the garage behind the building at 260 Green Street.

When?
Wednesday, October 18, 2017
from 5:00 to 7:00 PM
You're welcome to just come and stop by or stay for the entire time!

This is a free event hosted by Hildebrand to enable us to meet the friends and neighbors of our shared community and thank them (and you!) for their commitment to our services. Come learn about family homelessness and how you can make a difference for a family in need. Or just enjoy a night with friends and neighbors.

RSVP
Please RSVP by Tuesday, October 10th to Krystle Kelly, Director of Development, by This email address is being protected from spambots. You need JavaScript enabled to view it.or call the office at (617) 491-5752, x146. All are welcome!


Beer generously donated by:
Boston Beer Logo

Facilities Manager

TITLE: FACILITIES DEPARTMENT MANAGER

STATUS: SALARIED EXEMPT, FULL-TIME
REPORTS TO: DIRECTOR OF OPERATIONS

ORGANIZATION OVERVIEW:
The Facilities Department Manager will join one of the largest shelter providers to homeless families in Metro-Boston. Hildebrand is an independent nonprofit, 501(c)(3) organization that serves 300 homeless families each year. The organization helps families transition to self-sufficiency through the provision of emergency shelter, transitional support and stabilization, housing search, advocacy, and case management. Hildebrand operates over 126 units of emergency shelter via scattered sites and congregate living programs in several communities throughout the region; and operates two permanent housing buildings in Boston and Cambridge. The Facilities Department Manager will be a member of a team in an organization of 70 employees with a $6.2 million operating budget.

SUPERVISION
Management oversight of the janitorial, landscaping and maintenance services performed by the Facilities Technician team. This is a working manager position providing in-field support, supervision, and project planning, including training of staff when required.

SUMMARY

The Facilities Department Manager is responsible for the care and upkeep of Hildebrand's properies (both leased and wholly owned). The position requires the employee to perform the actual tasks as outlined in this job description, and as needed, oversee other persons and/or tradespersons hired by Hildebrand to perform maintenance related jobs in the absence of the Director or while in the field.

RESPONSIBILITIES include but are not limited to:
  • In concert with Facilities Coordinator organize and plan Facilities Team work load for maximum efficiency and expediency.
  • Effectively communicate daily/weekly action plans with maintenance staff to assure completion of assigned tasks within specified time frames and allocated resources.
  • Manage supply inventory to budget, allocate supplies to congregate houses and educate house staff on ways to properly manage resources.
  • Conduct safety & security inspections including reporting results to Director of Operations with follow up as directed to ensure that all noted deficiencies have been corrected.
  • Work with Director of Operations to continually improve all maintenance systems and programs for maximum efficiency and effectiveness, and to create additional ones as needed.
  • Manage tool, furniture, supply kit and consumable supplies to agency standards and budget
  • Prepare written reports as directed.
  • Perform other related duties as assigned by the Director of Operations.
Routine Property Maintenance
  • Provide general routine maintenance tasks and ensure consistently high quality of work of maintenance staff, as appropriate, including: painting; repairing holes in walls; installation of door locks; repair/replacing broken windows including glazing of new panes; installing light bulbs; unclogging drains; repairing or replacing a toilet, sink, faucet, or torn screen; installing window shades; removal of debris; yard work; grass cutting, general grounds keeping; caulking; installing dry wall to finish.
  • Perform snow removal services at all owned and some leased properties as needed and per agency specifications. Includes work by snow blower hand shoveling, salting
  • Maintenance of company van, including routine service appointments.
  • Perform any other task that is necessary to maintain the property in a safe, workable and “cared for” condition.
Routine Janitorial Tasks:
  • Perform daily “main” office cleaning to specifications outlined.
  • Perform heavy household cleaning jobs such as floor and wall washing, emptying the daily trash, cleaning out the cellar, ordering janitorial supplies, refilling toilet tissue, paper towel dispensers.
  • Perform any other task that is required to keep the property clean and orderly.
Routine Program Tasks:
  • Move furnishings from one room/unit to another to prepare for an incoming family.
  • Pick up donations from various community, governmental organization or business.
  • Assist other agency programs with facility maintenance and repair tasks as assigned.
  • Assist staff in providing security for the property or program as required.
  • Perform any other task necessary to support the program goals.
Additional Duties:
  • Maintain accurate and timely inventories of all furniture & consumable materials.
  • Maintain an inventory of all work tools, materials and donations kept on the premises as directed.
  • Responsible for on call and emergencies after hours and weekends as necessary.
QUALIFICATIONS
Hildebrand has basic job skills and work ethic standards that are required of all employees. The following is a summary of the additional skills needed for the specific job title above:
  • 3-5 years supervisory experience of janitorial/landscaping, property maintenance crews and/or building trade’s teams.
  • Basic knowledge of carpentry, plumbing and electrical repair with a skill level proficient to perform basic home repairs not requiring a licensed tradesman.
  • Familiarity with Microsoft Word, and Excel.
  • Ability to ambulate unassisted and lift up to 75 lbs.
  • Massachusetts driver’s license and ability to drive up to a 27’ box truck.
  • Must read and write English sufficient to generate and maintain reports.
  • Responsible for on call and emergencies after hours and weekends as necessary.
ADDITIONAL INFORMATION:
This is a full-time position requiring 40 hours per week. 
This position requires a rotating On-Call week every 3 weeks.
As with all Hildebrand staff positions, a CORI check is required.
As with all Hildebrand staff positions, there is a 90-Day evaluation period.
A competitive salary and benefits are offered with potential for annual bonus.
Job description subject to change for organizational development or personal growth purposes. 

Hildebrand is a diverse workplace, and proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

APPLY NOW

TITLE: PROGRAM COORDINATOR

STATUS: SALARIED EXEMPT, FULL-TIME
REPORTS TO: DIRECTOR OF PROGRAMS

ABOUT THE ORGANIZATION:
Our vision is that every family has a home.

The Program Coordinator will join one of the largest service providers for families experiencing homelessness in the Metro Boston Area. Founded in 1988, Hildebrand is an independent 501(c) (3) nonprofit organization that serves 300 homeless each year families in shelter, permanent housing and stabilization programs. Hildebrand operates over 126 units of emergency shelter via scattered sites and congregate living programs in several communities throughout the region; and owns three permanent housing buildings containing 11 units of housing. The organization impacts homelessness through prevention, intervention, and training activities that lead to the placement of over 60 families each year into permanent housing.

The Program Coordinator will be a team member in an organization of 70 employees, and an operating budget of $6.3M in FY’18. The organization has grown rapidly in the past few years, having increased revenue 50% and staff by 108% since FY’13 due to expansion of congregate living programs and permanent housing.

SUMMARY
Reporting to the Director of Programs, the Program Coordinator is an integral part of the Programs Department Team, and is responsible for reporting, data management including but not limited to collecting, aggregating and evaluating program metrics; providing administrative support for the programs team and playing a key role in special projects as they relate to program activities. The Program Coordinator will take a leadership role within the Programs Department; helping to identify needs, improve systems and support the overall department.

RESPONSIBILITIES
DATA MANAGEMENT & REPORTING
  • Manage administrative aspects of the intake & exit process for shelter clients; including HMIS data management, record keeping and placement team schedule.
  • Evaluate, revise and update HMIS assessment as required.
  • Manage all client data in HMIS
  • Attend weekly HMIS trainings and participate in other meetings as required.
  • Manage hard-copy closed file storage in compliance with audit requirements.
  • Compile and submit weekly reports in accordance with Hildebrand and DHCD requirements.
  • Responsible for aggregating and submitting program data collected weekly, monthly, and annual internal and external reports.
PROGRAM SUPPORT
  • Work collaboratively with Deputy Director of Programs and Residential Managers to manage online/offline units.
  • Work closely with Operations/Facilities Department and Deputy Director of Programs to track requests for internal moves and manage offline units.
  • Participate in the intake rotation for greeting/orienting new families to Scattered Site Program.
  • Coordinate processing of CORI information for clients.
  • Organize and track program key distribution.
  • Provide administrative and planning support for program activities.
  • Facilitate planning for client holiday events and activities.
  • In conjunction with the Development Department, build relationships with external partners to solicit in-kind donations; example: Birthday Wishes, Cradles to Crayons, etc.
  • Responsible for aggregating program data collected monthly/annually
  • Attend supervision as scheduled.
  • Participate in meetings, workshops and trainings as assigned and participate in activities designed to increase skills in related areas.
  • Perform other duties as assigned or directed.
REQUIREMENTS:
  • Bachelors Degree preferred.
  • At least 4 years of experience in an office environment. Nonprofit office experience preferred.
  • Knowledge of office support functions including spreadsheets, filing, telephone etiquette, and data entry.
  • Ability to prioritize tasks effectively and to manage multiple projects.
  • Ability to work effectively with individuals from a wide range of ethnic and social backgrounds.
  • Possesses excellent communication and interpersonal relationship skills in order to collaborate effectively with staff members, general public, and representatives of other organizations.
  • Understand and uphold the highest level of confidentiality on all levels.
  • Computer knowledge and proficiency required including Microsoft Office applications, including Word, Excel, Access, Power Point and Outlook.
  • Strong attention to detail.
PREFERRED QUALIFICATIONS
  • Bachelors Degree.
  • Experience preparing and manipulating data with excel and aggregating data.
  • Experience with data reporting.
  • If not familiar with the state’s HMIS system, experience with data systems preferred.
ADDITIONAL INFORMATION:
This is a full-time position requiring 40 hours per week. 
As with all Hildebrand staff positions, a CORI check is required.
As with all Hildebrand staff positions, there is a 90-Day evaluation period.
A competitive salary and benefits are offered with potential for annual bonus.
Job description subject to change for organizational development or personal growth purposes. 

Hildebrand is a diverse workplace, and proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

APPLY NOW

2015 Annual Report

Check out our 2015 Annual Report to learn more about our organization, programs, collaborators, and supporters. The theme of this year's report is Restoring Hope & Building Brighter Futures

2016 Annual Report

Check out our 2016 Annual Report to learn more about our organization, programs, collaborators, and supporters. The theme of this year's report is our vision: Every family has a home.



Contact

614 Massachusetts Avenue
Third Floor
Cambridge, MA 02139

Ph: 617-491-5752
F: 617-491-2385
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Hours

Mon-Fri 9:00 AM-5:00 PM
*congregate living programs are staffed 24/7

About Us

Hildebrand Family Self-Help Center, Inc. partners with families experiencing homelessness. We provide shelter, permanent housing, work readiness programs, and life skill development. We restore hope and build brighter futures.