TITLE: Facilities Technician


The Facilities Technician will join one of the largest providers of services for families experiencing homelessness in the Metro Boston Area. Founded in 1988, Hildebrand is a rapidly growing independent 501(c)(3) nonprofit organization that serves 300 homeless families each year through shelter, permanent housing and stabilization support. The organization has 60+ employees, and a $6 million budget (in FY’17). Hildebrand operates over 126 units of emergency shelter via scattered sites and congregate living programs in several communities throughout the region; and owns three permanent housing buildings containing 11 units of housing. Our vision is that every family has a home, and in this pursuit, the organization seeks an experienced facilities maintenance professional who will be part of the facilities team.

The Facilities Technician is responsible for the care and upkeep of the agency’s properties (both leased and wholly owned).  The position requires the employee to perform the actual tasks as outlined in this job description, and other related program tasks as needed.

Property Maintenance Tasks:
May include but not be limited to:
  • Painting, repairing holes in walls, installing dry wall to include seaming, installing door locks, repair broken window panes to include glazing in new pane, repair torn screens, install window shades, attach gate latches, installing light bulbs, unclogging drains, replacing a toilet, sink or faucet, unclog toilets, repair leaking faucets, caulking, minor tile replacement and re-grouting, removal of debris, yard work, grass cutting, general grounds keeping, snow removal using both hand equipment and snow blower.
  • Performing any other task that is necessary to maintain the property in a safe, workable and “cared for” condition.
Janitorial Maintenance Tasks
May include but not be limited to:
  • Heavy household cleaning such as floor and wall washing, window washing, and cleaning out the cellar. General maintenance duties to include empty the daily trash, refilling toilet tissue, paper towel dispensers.
  • Performing any other task that is required to keep the property clean and orderly.
Program Tasks:
May include but not be limited to:
  • Moving furnishings from one room/unit to another to prepare for an incoming family.
  • Picking up donations.
  • Assisting with other facility maintenance and repair tasks as assigned.
  • Performing any other task necessary to support the program goals.
Additional Duties:
May include but not be limited to:
  • Review supply needs and submit requests for supplies to the Maintenance Supervisor.
  • Maintain accurate and timely inventories of all consumable materials.
  • Maintain an inventory of all work tools, materials and donations kept on the premises as directed.
  • Present updated quarterly inventories and other written reports as directed.
  • Complete written Work Orders with all details of work completed on all assignments.
  • Responsible for on call and emergencies after hours and weekends as necessary.

REQUIREMENTS (Essential Job Functions):
Hildebrand has basic job skills and work ethic standards that are required of all employees. The following is a summary of the additional skills needed for the specific job title above:
  • Two or more years experience in property maintenance, janitorial and/or building trades.
  • Basic knowledge of carpentry, plumbing and electrical repair with a skill level proficient to perform basic home repairs not requiring a licensed tradesman.
  • Ability to ambulate unassisted and lift up to 80 lbs.
  • Ability to work rotating on-call schedule, including weekend coverage, which may require additional hours as needed to assist in the effective management of the program.
  • Must have reliable personal vehicle, Massachusetts driver’s license, and ability to drive up to a 27’ box truck.
  • Must read and write English sufficient to generate and maintain reports
PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary to successfully perform the essential functions of the job.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

As with all Hildebrand staff positions, a CORI check is required.
As with all Hildebrand staff positions, there is a 90-Day evaluation period.
This is a full-time position requiring 40 hours per week.
Job description subject to change for organizational development or personal growth purposes




614 Massachusetts Avenue
Third Floor
Cambridge, MA 02139

Ph: 617-491-5752
F: 617-491-2385
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Mon-Fri 9:00 AM-5:00 PM
*congregate living programs are staffed 24/7

About Us

Hildebrand Family Self-Help Center, Inc. partners with families experiencing homelessness. We provide shelter, permanent housing, work readiness programs, and life skill development. We restore hope and build brighter futures.